Navigate Challenges with Expert Insight

Carmain Consulting Services provides tailored independent investigations, complaints handling, grievances, reviews and assessment services.  We provide governance and management solutions to help clients navigate difficult organisational situations, and inform strategic business decisions.

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Carmain Consulting Services

We are a multi-faceted consulting company that delivers a wide range of governance, management and legal services tailored to corporate organisations, including sporting bodies, healthcare, social care, local authorities, charities, as well as private and public companies.

Services on offer include work related investigations; safeguarding enquiries; audits; significant case reviews; internal, external, basic, sensitive, or complex investigations; identification and mitigation of risks; crisis management; communication strategies; independent complaint handling; conduct and discipline process and investigation; policy development; mentoring or providing oversight; independent charing of panels. 

Our investigations and review service provides an independent means of compiling or checking evidence in connection with a complaint, grievance or incident, in support of an organisation’s disciplinary procedures, complaints procedures or other regulations.  

Independent investigations play a crucial role in maintaining the integrity of service user or workplace investigations.  

We will work with you to better understand your organisation, culture, people, policies and business to help, support, advise and guide you through your issues or challenges.  

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Independent Investigations

With a proven track record working with multiple and diverse stakeholders in strategic leadership, innovative collaborations, change management and operational environments, our investigations, reviews, and general activities are conducted to the highest standard, and undertaken with integrity, fairness, impartiality, and respect.  

Well prepared investigations identify the specific details of an incident or complaint by determining what happened, how it happened, and when it happened, if in fact it did happen. 

Our confidential independent work will deliver evidence-based outcomes and balanced solutions, capable of withstanding challenge.  We’ll support organisations to respond, review, resolve, repair, recover - and advance with confidence. 

Tailored Governance & Management Support

We provide expert advice and frameworks to strengthen your governance and compliance efforts.     

We can provide governance strategies that enhance compliance, communication strategies to help with what to say, lessons learnt, risk and mitigation strategies to reduce the chances of reoccurrence, and management services tailored to your needs.

We are happy to work independently or alongside your colleagues to mentor them through the issue and build individual and corporate confidence. 

Costs

We provide customised solutions that meet the unique needs of corporate and public clients. 

We are always flexible and transparent with our fees and costs, which we keep as low as possible.  We will discuss the likely costs of your case with you at the outset and keep you updated regularly throughout the investigation.  

We will also provide a regular tracker report so you are aware of the work completed or to be undertaken.  This report will also highlight any new or emerging risks for you to consider and / or mitigate.

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